Student Technology Fee Submissions

Submission: #SR-103965
Name of Primary Contact: Nick Normal, Head of QC Makerspace
Department: Library (LIB)
Title of Project: 3D Printer OS Batch License
Total Project Cost FY23-24: $5,000
Recurring Cost: $5,000
Description of the Project: 3DPrinterOS is a Software as a Service (SaaS) for 3D-printer management and workflow. A subscription to 3DPrinterOS provides licenses for 20 machines for the base cost listed. The Makerspace currently has 133D printers that can all take advantage of 3DPrinterOS. The Makerspace is happy to manage the remaining 7 licenses to be used by other facilities and Faculty on campus that have compatible 3D-printers (for instance, we know of machines in Art, Biology, Mathematics, and Physics that are compatible – there may be others elsewhere, too).

The Makerspace is primarily concerned with technology that aids STEM or “STEAM” (STEM+Art) courses. While interfacing with 3DPrinterOS in the cloud, students will engage CAD-to-CAM productivity workflows and even Quality Assurance – the software checks to ensure models are compatible with prescribed settings and verify the success rate/likelihood of a successful print (the term of art here is “manifold” – the software determines the file’s manifold compatibility). Students will also learn the importance of designing for 3D printing – adjusting designs to account for real-world (aka physical) limitations. In addition, certain students who are allowed to interface directly with the dashboard will learn important life skill managing machines remotely and processing and post-processing workflows through “remote” dashboards (even if they are working physically in an adjacent location). The software provides feedback (statistics) for assessing the impact of workflows and productivity. Reports are available for organizations and individuals. Reports are filterable by last week, last month, last year, and all time, along with advanced filterable results. Reports (data) will allow us to analyze where impact is made and improve upon those observations to increase student understanding of SaaS dashboards and productivity workflows – an emerging area of interest both in the 21st century and made even more apparent by COVID and the need for remote management of hardware and facility operations. See the images attached for visual clarity.

Over the past few years, the Makerspace has been integrated with multiple courses, and this could have been offered to many students, including but not limited to: ARTS 249 (40 students); ARTS 265 (16 students); ARTS 282 (23 students); CSCI (40 students); DESN 289 (23 students); DESN 395 (18 students); ENSCI 112 (~50-100 students).

MATH 128 (30 students); MATH 250 (16 students); PHYS 1.4 + 1.1 (~100 students); PHOTO 230 (25 students).
3DPrinterOS will be central to Faculty sending files for evaluation and, ultimately for slicing and printing. As this will be a new “environment” for Faculty to adopt it is not currently integrated with the course curriculum, but it will resolve many current production issues and become how professors translate to students: STL file compatibility (“manifold”); slicer settings and print previews (see images attached); print time; potential design errors; and more.

There is no 3D printer management and workflow software currently available on campus. Compatible 3D printers require remote management hardware, which may include network support or Raspberry Pi-based hardware and a camera for control (see “Additional Commentary” for clarification of Direct Drive- vs. Virtual Factory-compatible machines); furniture to accommodate an increasing number of machines and devices; etc. The batch license allows for *up to 20 3D printers* to be connected to a single ‘account’ – printers and users can be partitioned into workgroups and user groups, respectively, limiting access to specific machines per department, per course, or community.

Submission: SR-00020
Name of Primary Contact: Gina Nurse
Department: Information Technology Services (ITS)
Title of Project: Apple Computer Supplies
Total Project Cost FY23-24: $12,000
Description of the Project: Apple computer accessories for labs

Submission: #SR-103181
Name of Primary Contact: Peter Heller
Department: Computer Science (CSCI)
Title of Project: Adjunct Lecturer
Total Project Cost FY23-24: $19,500
Description of the Project: As a minority-serving institution, Queens College aims to provide all students with access to high-quality computational resources, regardless of their financial situation. To achieve this goal, we will leverage Azure Labs’ virtual machine (VM) technology to create a ’24/7 Virtual Classroom/Lab’. By using remote desktop protocol (RDP), every student will be able to access a standardized and robust computing environment through the Azure Labs VM. This approach will ensure that all students have equal access to high-quality resources and can use their personal computers as terminals to connect and use these resources.

The Fall 2022 CSCI381 Data Modeling with Applied Database Technology course was initially a funded proof of concept for one semester. Due to its success, it has received approval for funding by the Assistant Provost’s office for Fall 2023. The positive feedback from students was evident through the post-mortem feedback (1) and the Undergraduate CTL Evaluations (2) for Fall 2022.

Building on its success, I plan to incorporate the hands-on approach to teaching SQL in all CSCI-331 Database Systems course sections. I am confident that this approach will be equally successful as it was in CSCI381.

In summary, teaching courses with 39 students per class and one lab can be challenging, but with a well-planned approach and effective teaching methods, it is possible to create a positive learning environment for each student. Managing time effectively as an Adjunct is crucial to covering all the necessary material within the allotted hours. Additionally, providing access to a virtual classroom/lab, such as Microsoft Azure Labs, allows students to learn at their own pace and convenience outside of class. Clear communication of expectations and support for students who may need assistance with the virtual resource can help maximize its effectiveness for learning.

To ensure that all project(s) funded have access to high-quality computational resources, Azure Labs’ virtual machine (VM) technology will be fully integrated into the course curriculum, creating a ’24/7 Virtual Classroom/Lab’ for students. This integration will be implemented across all project(s) funded.

Submission: SR-103912
Name of Primary Contact: Roland Brooks
Department: Information Technology Services (ITS)
Title of Project: Audio/Visual Services – TEC Maintenance Services
Total Project Cost FY23-24: $10,000
Description of the Project: Engage an outside AV vendor to provide high-level troubleshooting and programming services for our technology-enhanced classrooms.

Submission: #SR-103964
Name of Primary Contact: Nick Normal, Head of QC Makerspace
Department: Library (LIB)
Title of Project: AxiDraw plotter drawing robots for Plotter Zone in QC Makerspace
Total Project Cost FY23-24: $3,641
Description of the Project: The AxiDraw is “a simple, modern, precise, and versatile pen plotter, capable of writing or drawing on almost any flat surface. It can write with your favorite fountain pens, permanent markers, and other writing implements to handle an endless variety of applications.” This is a request for a small suite of these drawing robots and accessories to continue outfitting the Plotter Zone in the QC Makerspace. This request will support courses directly, and the Plotter Zone has proven to be quite a popular new zone for the greater QC community.

The QC Makerspace is primarily concerned with technology that aids STEM or “STEAM” (STEM+Art) courses. Plan for assessment: The Makerspace already uses LibAnswers (https://www.springshare.com/libanswers/) to record “transactions” (engagements) in the facility. We are increasingly migrating reservations to Microsoft Bookings and can produce “reports” from that service. We compile monthly statistics across all our properties and provide our department with internal reporting statistics.

This request will immediately impact students of MATH-128 (and optionally MATH-250), which has the following SLOs:

1. Develop familiarity with cartesian and polar coordinates.
2. Develop familiarity with a variety of cartesian, trigonometric, polar, and parametric functions.
3. Understand geometric objects and the behavior of a variety of transformations on them.
4. Develop an appreciation for mathematical constructs and their aesthetics.
5. Successfully implement algorithmic techniques including iteration and randomization.
6. Gain an ability to analyze a problem, and identify and define the mathematical foundations and computing requirements appropriate to its solution.
7. Use mathematics and programming for experimentation and as creative tools.
8. Apply the design process and communicate the decisions made therein, including ideation, artistic principles, prototyping, and revisions.
9. Advance teamwork skills by collaborating with classmates, discussing and solving problems in a group setting, and practicing giving and receiving constructive feedback.
10. Develop techniques for succeeding in college classes, including instilling a growth mindset.

The plotters have traditionally been used by students of MATH-128 taught by Christopher Hanusa, and his curriculum has been completely remapped to directly integrate the QC Makerspace and the AxiDraw plotters. You can find his course information at this URL: https://qcpages.qc.cuny.edu/~chanusa/courses/128/23/index.html – anywhere from 20 to 50 students are enrolled each semester he teaches MATH-128 depending on the number of sections offered.

The AxiDraws are directly integrated into course curriculum, located here: https://qcpages.qc.cuny.edu/~chanusa/courses/128/23/syllabus.html – the professor agnostically refers to the robots as “pen plotters,” instead of using their specific product name in his copy.

The QC Makerspace requires this equipment to augment existing facility. The QC Makerspace currently has a limited number of these machines and requires additional appliances to support growing demand of this zone and its services. This equipment does not exist elsewhere at Queens College for public use.

Submission: #SR-99112
Name of Primary Contact: Cara Marshall
Department: Economics (ECON)
Title of Project: Bloomberg Terminals
Total Project Cost FY23-24: $72,720
Recurring Costs: $72,000
Description of the Project: Bloomberg terminals. Bloomberg is a real-time database for economic, financial, and accounting data. It is widely used across the finance industry.

Students learn how to navigate the software and use it for assignments and projects in upper-level finance courses in the Business School and throughout the Risk Management graduate program. Many students also earn Bloomberg Certification which is a valuable skillset for the industry.
Bloomberg is widely used in upper level finance courses, and graduate Risk Management courses: BUS241, BUW341W, BUS350, BUS351, BUS352, BUS353, RM701, RM702, RM709, RM704, RM711, and RM790, among other classes.

It is also used by the Economics and Business Club for their involvement in trading competitions.

Faculty often use the software in courses to incorporate real-world examples, pricing of various asset classes, economic indicators, and financial statement analysis into their classes.

We currently have licensing for 12 terminals. Since the Bloomberg terminals are used by both graduate and
undergraduate students, we are seeking funding for roughly half of the annual fees (total annual fees are $72,720).

Risk Management graduate program’s Academic Excellence fees can also contribute to the cost. This is consistent with what has been done in the past.

Submission: SR-00005
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Barracuda Email Hygiene and Gateway
Total Project Cost FY23-24: $18,000
Description of the Project: Barracuda Email Hygiene and Gateway Platform renewal maintenance

Submission: SR-00006
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: BigIP F5 Load Balancer Platform
Total Project Cost FY23-24: $13,750
Description of the Project: BigIP F5 Load Balancer Platform renewal maintenance

Submission: SR-00018
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Cisco Meraki Access Point
Total Project Cost FY23-24: $60.000
Description of the Project: Cisco Meraki Wireless Access Point Licenses

Submission: SR-00022
Name of Primary Contact: Gina Nurse
Department: Information Technology Services (ITS)
Title of Project: TEC Classroom Maintenance
Total Project Cost FY23-24: $76,000
Description of the Project: Classroom maintenance for equipment

Submission: SR-103909
Name of Primary Contact: Sebastian Alvarado
Department: Biology (BIOL)
Title of Project: Computational Enhancement of Biology Major Courses in Preclinical Career Success
Total Project Cost FY23-24: $34,095
Description of the Project: The biology department requests to use the tech fee to purchase computers and carts for the Anatomy and Physiology (A&P) and Histology courses (Bio 40, 41, 325, and 325) in the Science Building to serve ~900 students enrolled in its classes every year. These classes are run concurrently and are housed in different rooms across two floors in the science building. This equipment is required to support the use of compound microscopes that have camera attachments along with specialized licensed imaging software. Currently, A&P and Histology classes share a single set of 22 laptops that are over a decade old of which 5 are broken and unrepairable. These classes serve a large cohort of students in pre-health careers, and they are unable to receive the necessary training within our program to be prepared for the clinical careers they are aspiring to.

Submission: #SR-103382
Name of Primary Contact: Alyssa Marinaccio
Department: Secondary Education and Youth Services (SEYS)
Title of Project: Computer Lab upgrade
Total Project Cost FY23-24: $25,500
Description of the Project: Computer lab in Powdermaker 008 needs an upgrade. It has not received an upgrade in over 7 years. several students use this lab, and classes are taught in this lab as well.

• We would like twenty-two new PCS to replace our twenty-two Pro One 600 all in one HP’s.
• We would also like two 75-inch touch monitor Smart Boards with two additional PCs to connect to these Smart Boards. (open to suggestions)
• One server to connect all computers to
• One additional PC for the person who runs the lab.

The students who use this lab are becoming teachers. Students should have up-to-date PCS that can work at the speed they do. Over three hundred Undergraduate and graduate students from SEYS and TIME 2000 have access to the twenty-two computers in Powdermaker 008. Three hundred students will benefit from faster computers. Log-on time for the computer will be shorter. The computer speed will be faster. The current computers in this lab are older than seven years. Furthermore, these older computers do not support the newer applications that our students, who are future teachers, need for instruction. We need to replace outdated technological equipment because we are trying to prepare our students to use the latest equipment and programs in the local public schools.

Each semester five classes are taught in 008 on a weekly basis, and five classes are taught in 004 (the second smartboard location) In each class, there are about twenty to twenty-five students in each class. Two hundred to two hundred fifty students would benefit from a new smart board in each room. The college should have state-of-the-art equipment that the students can access in public schools to prepare them when they begin teaching. The faculty who teach need to demonstrate the computer’s latest features that can use the many programs needed for mathematics teaching that need fast processing. All of our courses integrate the use of technology in the coursework. Today, there is no way to teach effectively without using different technologies to differentiate instruction, follow students as they do their work, use data-driven instruction, and use programs that help students visualize concepts through graphing and geometric representations. All of our courses use technology, and updated equipment is a necessity.

Submission: SR-99132
Name of Primary Contact: Xiu Huang
Department: Computer Science (CSCI)
Title of Project: Computer Replacement for CS Dept Classrooms
Total Project Cost FY23-24: $190,000.00
Description of the Project: Computers in the following computer lab classrooms are 7 – 14 years old. B-A103 (1 instructor, 20 students), SB-A223 (1 instructor, 25 students), SB-B131 (1 instructor, 39 students), SB-A135B (1 instructor, 24 students), SB-A135H (1 instructor, 32 students). We are requesting to replace them with HP EliteOne All-In-One PC, >=24″ display, >= 16GB RAM, >=256 SSD, intel core >= i7.

Submission: SR-104023
Name of Primary Contact: Jason Kong
Department: Information Technology Services (ITS)
Title of Project: Computer Lab upgrade-TEC Maintenance Services
Total Project Cost FY23-24: $179,242,000
Description of the Project: We have several student labs in dire of computer upgrades. Computer are currently more that 7 year old. Labs include the following: PH210 SBD141 I203 I212 I213 MU225H MU125 Computer are in a combination of Windows and Mac Desktops

Submission: #SR-102043
Name of Primary Contact: Michel Mirking
Department: Chemistry & Biochemistry (CHEM)
Title of Project: COMSOL Multiphysics software for chemistry courses
Total Project Cost FY23-24: $800
Description of the Project: Funds are requested to cover license maintenance fees for COMSOL Multiphysics Sofware package. This package can be used by Masters and undergraduate students enrolled in research courses and for teaching physical and analytical chemistry courses, which include electrochemical components. This software can be used to produce slides, classroom demonstrations, student assignments, and independent learning.

Please provide a statement of the student learning outcomes the project is expected to produce and a plan to assess its effectiveness in meeting those outcomes.

The student using COMSOL software is expected to improve their understanding of electrochemistry and mathematical modeling of electrochemical processes. The effectiveness in meeting those outcomes can be assessed through the tests and also by reviewing the simulation results obtained using COMSOL software package.

Which course(s) will use the project, and how many students will the project serve? (Senior Thesis), Chem 795 (Research) Instrumental Methods (Chem341.1 and 341.3) and Physical Inorganic Chemistry lab course (Chem 331.1). The total number of students depends on the enrollment
What is the degree to which the project is integrated into the course curriculum? COMSOL software is an essential component for the training of research students involved in electrochemistry projects. It can also be used to prepare lectures and tutorial materials.

Itemized list or proposed quote for the above.
COMSOL Multiphysics, Named Single User License (NSL), for one (1) 1 $399.00
Named User, License No. 1015441, subscription: through 10/31/2023.
2 Chemical Reaction Engineering Module, Named Single User License 1 $199.00
3 Electrochemistry Module, Named Single User License (NSL), for one (1) 1 $199.00

Submission: SR-00021
Name of Primary Contact: Gina Nurse
Department: Information Technology Services (ITS)
Title of Project: Computer Lab Supplies
Total Project Cost FY23-24: $10,000
Description of the Project: Computer Lab Accessories

Submission: #SR-103545
Name of Primary Contact: Luz Silva
Department: Information Technology Services (ITS)
Title of Project: CUNY Initiatives
Total Project Cost FY23-24: TBD depending on Allocation $300,000 placeholder
Description of the Project: This allocation, 18% of our Technology Fee budget, is allocated to CUNY to fund UWI

Submission: SR-00011
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Cisco Meraki Access Points Hardware Maintenance
Total Project Cost FY23-24: $2,200,000
Description of the Project: Cisco Meraki Access Points Hardware Maintenance

Submission: #SR-103578
Name of Primary Contact: Dr. Steven A. Solieri, CPA
Department: Accounting & Information Systems (ACCT)
Title of Project: Data Analytics, Accounting & Information Systems Lab
Total Project Cost FY23-24: $50,000
Description of the Project: Computers, Software, and Equipment for a New Accounting Lab to be located in PH. Accounting is changing to include high levels of technology in both the practice and entry (CPA Exam). Our students MUST be proficient in several tools being taught in our Accounting Information Systems and Data Analytics courses.

Submission: SR-00008
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: DEll EMC HCIVXRail Annual
Total Project Cost FY23-24: $15,000
Description of the Project: Dell EMC HCI VXRail Annual Licensing/Maintenance

Submission: SR-00017
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Dell EMC VX Rail Migration Services
Total Project Cost FY23-24: $35,000 (This needs to be split with tax levy and STF)
Description of the Project: Dell EMC VX Rail Migration Services

Submission: SR-00016
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Dell EMC Unity 400 Maintenance
Total Project Cost FY22-23: $12,000
Description of the Project: Park Place Third Party Support + Dell EMC Unity 400 SAN Maintenance (storage) add-on

Submission: SR-00010
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: New Dell EMC R750XD Servers
Total Project Cost FY23-24: $50,000
Description of the Project: New Dell EMC R750XD Servers (Media Agents for Commvault System

Submission: #SR-103954
Name of Primary Contact: Nick Normal, Head of QC Makerspace
Department: Library (LIB)
Title of Project: Design Zone All-in-One PCs: Surface Studio 2+ for Business
Total Project Cost FY23-24: $15,150
Description of the Project: ‘Design Zone’ will be a new zone in the QC Makerspace with high-end All-in-One (AiO) PCs with touchscreen capabilities. This request is to outfit two workstations with this high-end ‘design station’ functionality. Services supported by ‘Design Zone’ may include but are not limited to: 3D-scanning; 3D design (aka CAD); 2D design (specifically vector-based design for creating SVGs and other laser- and cutter-compatible formats); producing time-lapse media from still JPEGs; producing audio and video content. The Microsoft Surface Studio 2+ for Business will be the central appliance of each Design Zone workstation.

The Makerspace is primarily concerned with technology that aids STEM or “STEAM” (STEM+Art) courses. With the Microsoft Surface Studio 2+ for Business ‘Design Station,’ students will demonstrate the ability to export CAD models for 3D printing; they will demonstrate the ability to 3D-scan an object and post-process it using touchscreen functionality (the “Surface Pen” and other touchscreen elements are ideal for this); students will be able to export layered audio-visual elements for inclusion in web and digital portfolios; students will create vector-based files for use on laser- and cutter-capable appliances in the facility. Plan for assessment: The QC Makerspace already uses LibAnswers (https://www.springshare.com/libanswers/) to record “transactions” (engagements) in the facility. We are increasingly migrating reservations to Microsoft Bookings and can produce “reports” from that service. We compile monthly statistics across all our properties and provide our department with internal reporting statistics.

Over the past few years, the Makerspace has been integrated with multiple courses, and this could have been offered to many students, including but not limited to:

• ARTS 249 (40 students); ARTS 265 (16 students); ARTS 282 (23 students); CSCI (40 students); DESN 289 (23 students); DESN 395 (18 students); ENSCI 112 (~50-100 students); MATH 128 (30 students); MATH 250 (16 students); PHYS 1.4 + 1.1 (~100 students); PHOTO 230 (25 students).

The Design Zone workstations are intended to be available for all students and staff/faculty that access the QC Makerspace, regardless of course curriculum. The QC Makerspace is integrated to varying degrees with course curriculum in the courses listed above and would play a critical role for ARTS 282, ARTS 265, MATH 128, MATH 250, and increasingly other courses. Some students still do not have their own laptops or are restricted to PCs at home, so these workstations would provide high-end workstations to students when they are on campus and working in the Makerspace to produce projects related to their course curriculum.

The Microsoft Surface Studio 2+ for Business ‘Design Station’ will be an investment in the Makerspace that will be supported for years to come – a decade even. The proximity of the various appliances of the Makerspace (laser cutter/etcher, CNC, 3D-printers, even a vector-based digital embroidery machine) requires computers that can produce files now and be future-proof. Thus, the request for these high-end PCs with 32GB of RAM. For example, we currently have multiple 3D scanners, but we do not have computers that can accommodate them at higher resolution settings. 32GB of RAM will provide us with plenty of memory for both producing and post-processing even life-size scans, while the touchscreen will allow us to rework models using the pen to smooth out surfaces for rending. We have no technology currently able to do this and do not know of existing facility either. The purpose of providing three PCs is to have overflow should one PC ever be booked now or a booking about to begin, that there will be a pair of backup machines available for students and staff/faculty to accommodate current capacity in the QC Makerspace during peak production times.

Submission: SR-00007
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Digicert Certificate Renewal 2023-2024
Total Project Cost FY23-24: $3,500
Description of the Project: Digicert Certificate Renewal 2023-2024

Submission: SR-00009
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Dell EMC R750 Server Support Renewal
Total Project Cost FY23-24: $20,000
Description of the Project: Dell EMC R750 (2) Server Support Renewal

Submission: #SR-103629
Name of Primary Contact: Jonathan Baron
Department: Art (ART)
Title of Project: Document Scanner for VRC
Total Project Cost FY23-24: $7,690
Description of the Project: This request is for an upgraded large-format document scanner for the Art Dept. Visual Resource Center. The industry-standard choice would be the “WideTEK 24F 18×24 Inch Flatbed Scanner”, with 22 inch Touchscreen Monitor. With this bundled product, ITS will not need to provide an additional computer to accompany the scanner- it is all-in-one. This scanner would be upgrading the current smaller and lesser-capable scanner that is over 15 years outdated.

The Visual Resource Center(VRC) serves an essential function for Art History, Studio Art, Design, and Photography and Imaging students in the Art Department. Its digital scanning resources are by far the most used asset in the VRC, offering Art History students the ability to digitize slides and articles and Studio Art, Photography, and Design students the ability to document their original artwork. Not only is digitization a necessary part of some class curricula, but it is also a vital resource for students when building their portfolios, submitting grant proposals, and applying for internships and fellowships. The VRC, at once primarily a slide library, has invested in procuring the current resources to meet the ever-increasing world of technology in the arts, but it is now sorely outdated.

To assess the positive learning outcomes of this project, we will monitor the current student usage of the scanners and track the change in the number of uses and length of time used. A primary factor to track will be time spent scanning, as our outdated scanners take very long compared to conventional scanners, especially when making high-quality scans. We will not only attract more users who have been discouraged in the past from using the outdated scanner but also have shorter sessions per student. This will bolster the number of users and save time for users.
All students taking Photography & Imaging (PHOTO), Design(DESN), Art History(ARTH), and Studio Art students making 2-dimensional artwork, including all Drawing 1, 2, & 3 students, as well as Silkscreening, Lithography, and Printmaking students (180+ students from these classes alone).

Submission: SR-104039
Name of Primary Contact: Roland Brooks
Department: Information Technology Services (ITS)
Title of Project: Upgrade Dome, NSBB 137 & C207 – TEC Maintenance Services
Total Project Cost FY23-24: $205,164
Description of the Project: Campbell Dome, NSBB 137 and C207 are highly used lecture spaces for curriculum classes. The technology in these rooms has surpassed 10 years and is outdated and consistently problematic due to its age and lack of compatibility with newer devices. With the proper funding and planning, we plan to overhaul the system by implementing a new technology podium that will incorporate new standard equipment that will allow the teaching and learning experience to be comfortable and productive. Incorporating newer technology that would allow users who choose to connect their laptop to the system to get power, network, HDMI connectivity all through just one cable. Professors who choose to use the up-to-speed PC in the podium will also get the bright, full high-resolution experience with the upgrade to a (bulb-less) laser Projector. In addition to this will be a fully upgraded video conferencing camera/mic system that will allow for zoom and team capabilities.

Submission: #SR-103515
Name of Primary Contact: Amy Herzog
Department: Media Studies (MEST)
Title of Project: Digital Audio Kits
Total Project Cost FY23-24: $6,346
Description of the Project: MEST 255 and 266 are new classes. The classes need recording equipment to instruct students about audio recording for multimedia and podcasting. The classes will focus on interviewing, storytelling, and sound design. Instruction will focus on techniques to achieve professional audio quality for interviewing, documentaries, and dramatic work. Students create a number of audio projects over the course of the semester, as well as a final project. The projects allow students to gain sound recording, editing, and storytelling proficiency. The aim is to give students the production skills they need to work in the podcasting and radio industries after graduation.

Submission: #SR-103959
Name of Primary Contact: Nick Normal, Head of QC Makerspace
Department: Library (LIB)
Title of Project: ELMO MA-1 for ‘Maker Atelier’ (or Documentation Station) (Faculty & Student Breakout Zone in the QC Makerspace)
Total Project Cost FY23-24: $1,050
Description of the Project: This is a request for the ELMO MA-1 “STEM” document camera. The camera has an 8.15 Megapixel sensor covering an area of 13” x 17.25”. The document camera will augment an existing facility being reimagined for a post-COVID world where Faculty and Students alike will need to document workflows, create recordings a la Twitch and YouTube for portfolio development, and share processes with others using a ‘top-down’ 2nd camera a la Paul McWhorter (aka TopTechBoy – see images attached for clarification).

The MA-1 could be installed on one of our Copernicus carts, allowing the camera to be migrated around the facility and the Library to augment presentations, pedagogy, and instructional events.

The QC Makerspace is primarily concerned with technology that aids STEM or “STEAM” (STEM+Art) courses. With the MA-1, students will demonstrate works-in-progress and completed projects via overhead display. The device provides varying ways to record, capture, and transmit overhead interaction that students will explore. Students will learn how to engage multiple cameras to produce content for inclusion in web and digital portfolios. Plan for assessment: The Makerspace already uses LibAnswers (https://www.springshare.com/libanswers/) to record “transactions” (engagements) in the facility. We are increasingly migrating reservations to Microsoft Bookings and can produce “reports” from that service. We compile monthly statistics across all our properties and provide our department with internal reporting statistics. Because it can be incredibly difficult to get 5, 10, or 25 students to “crowd around” an appliance to demonstrate it, the MA-1 will provide peers and Faculty with the “bird’s-eye view” of an appliance or project without the need to get all eyes locally on the project. Additionally, this process can be used as a “second camera” in services like Zoom or Microsoft Teams (video) for remote presentations. This is a major skill to learn in this post-pandemic era.

Over the past few years, the Makerspace has been integrated with multiple courses, and this could have served many students, including but not limited to:

1. ARTS 249 (40 students); ARTS 265 (16 students); ARTS 282 (23 students); CSCI (40 students); DESN 289 (23 students); DESN 395 (18 students); ENSCI 112 (~50-100 students);
2. MATH 128 (30 students); MATH 250 (16 students); PHYS 1.4 + 1.1 (~100 students); PHOTO 230 (25 students).

The QC Makerspace is in the Library, so we do not serve an individual academic department but the entire QC community. Individual Faculty determine the level of integration of Makerspace technology. Several professors currently have “works in progress” deadlines, and all or most professors we work with have “final project” deadlines that would be complemented by the ability to demonstrate projects using a top-down document camera like the ELMO MA-1.

The Makerspace requires this equipment to augment the existing facility; the Makerspace currently does not have this equipment.

Submission: #SR-103547
Name of Primary Contact: Luz Silva
Department: ITS
Title of Project: Emergency Fund College-wide Technology
Total Project Cost FY23-24: $250,000
Description of the Project:

Submission: #SR-103956
Name of Primary Contact: Nick Normal, Head of QC Makerspace
Department: Library (LIB)
Title of Project: Embrilliance software for QC Makerspace Digital Fashion Zone
Total Project Cost FY23-24: $1,303
Description of the Project: Embrilliance is a suite of software by BriTon Leap, Inc., – the entire suite is called the “Embrilliance Platform.” Embrilliance is ideal for generating embroidery designs and layouts for digital sewing and embroidery machines. This is a request for various titles of the Embrilliance Platform. Purchase of the software includes “the ability to use it on as many computers as you own!” and the ability to run natively on macOS and Windows operating systems.

The software suite that the QC Makerspace is looking to build out and support include: Embrilliance StitchArtist Level 3, Embrilliance Enthusiast, Embrilliance Essentials, and Embrilliance AlphaTricks. Additionally, their Fonts Compilation (aka Fonts Collection Bundle) includes 32 fonts ready-made for the Embrilliance Platform. These softwares will robustly build-out our Digital Fashion zone and allow creatively to flourish with our dedicated digital embroidery machines.

The QC Makerspace is primarily concerned with technology that aids STEM or “STEAM” (STEM+Art) courses. Plan for assessment: The Makerspace already uses LibAnswers (https://www.springshare.com/libanswers/) to record “transactions” (engagements) in the facility. We are increasingly migrating reservations to Microsoft Bookings and can produce “reports” from that service. We compile monthly statistics across all our properties and provide our department with internal reporting statistics.

On the software front, students will learn how to “translate” a flat, vector-based image into a tactile, 2-dimensional piece of stitch art. This will involve concepts like colorizing, merging, removing overlaps, infill, knockdowns, and more. The primary file format that we work with for this art is .DST but the softwares support additional industry-standard formats such as .EXP, .PCS, .SEW, .VIP, and others.

Over the past few years, the Makerspace has been integrated with multiple courses, and this could have been offered to many students, including but not limited to:

ARTS 249 (40 students); ARTS 265 (16 students); ARTS 282 (23 students); CSCI (40 students); DESN 289 (23 students); DESN 395 (18 students); ENSCI 112 (~50-100 students); MATH 128 (30 students); MATH 250 (16 students); PHYS 1.4 + 1.1 (~100 students); PHOTO 230 (25 students). Andrew DeRosa (DESN 345, DESN 395) has also personally requested support for this software from Makerspace for multiple years.

Additionally, this request would immediately impact and be offered as a Library service to students enrolling in the recently approved Fashion and Design BA (FASH) coming to Queens College which was approved by the Academic Senate in December 2022 (see minutes pages 2-6: https://www.qc.cuny.edu/academics/acasen/wp-content/uploads/sites/126/2023/02/221208-1.pdf). Faculty in Fashion courses have expressed interest in integrating the Makerspace into their curriculum. We could imagine this software easily being woven into FASH 126, FASH 226, and other foundational fashion courses.

The QC Makerspace is in the Library, so we do not serve an individual academic department but rather the entire QC community. Individual Faculty determine the level of integration of Makerspace technology. However, the QC Makerspace is a suite of zones (electronics, 3D-printing, fashion, etc) that students select a la carte to fulfill their curricular requirements – we supply the services so they don’t have to purchase these solutions on their own.

The Makerspace requires this equipment to augment the existing facility; the Makerspace currently does not have this equipment. This software is currently unavailable at Queens College for digital fashion design.

Submission: SR-103899
Name of Primary Contact: Sally Izquierdo
Department: Psychology (PSY)
Title of Project: EdPuzzle Pro for ABA Programs in the Psychology Dept
Total Project Cost FY23-24: $2,180
Description of the Project: EdPuzzle Pro, previously provided to instructors by the college, is an online platform that uses video technology to improve student accessibility, engagement, and understanding. It is data-driven, and allows instructors to track student activities and monitor responses to course content. Our state-approved online graduate programs in ABA have integrated the platform into the course curriculum, have found it invaluable, and are requesting that the college continue supporting our online program by making this available again.

Submission: #SR-103643
Name of Primary Contact: Jonathan Baron
Department: Art (ART)
Title of Project: Film Scanning VRC
Total Project Cost FY23-24: $2,499
Description of the Project: This project seeks to improve the accessibility and quality of film scanning available in the Art Department. Currently, we have two flatbed scanners capable of scanning film to an acceptable quality but lack access to a high-quality, fine-arts-level scanning setup. This limits the potential of our Photography & Imaging students to produce high-quality scans of their original artwork and perform the scanning process more quickly than on a flatbed scanner. The Art Dept. is seeking a Negative Supply Professional Film Scanning Kit, which has the ability to scan 35mm, 120, and 4×5 format film stock.

Students will be able to more advanced methods of scanning and reproducing negative and transparency film stock, as well as work with more high-quality digital files, allowing them to more accurately edit their images. The effectiveness of these outcomes can be measured both in the quality of students’ work and the speed at which they can digitize their original artwork. The quality of students’ work allows them to build a high-quality portfolio, preparing them for pursuing residencies, fellowships, and arts grants. Tracking the improvement likely wouldn’t be possible here, but the objective outcomes of technologically superior work is significant. We can, however track the amount of time it takes to scan film, which is generally a very lengthy process on flatbed scanners. Oftentimes, students are not done scanning images at the end of the work day and must come back to complete their work. Tracking the time it takes to scan a 35mm roll of 36 exposures can adequately test the speed differences between our less-capable scanners and the proposed upgrade.

This project will serve the students of Darkroom Photography 1, 2, & 3 (PHOTO 176, 276, 355), around 50 to 60 students per semester. This project also serves students looking to document slide reproductions of historical artworks found in the VRC slide library.

Existing offerings provide a cumbersome, slow, and low-quality scan for film reproduction. The project’s offering is faster, produces a much high-quality result, and is designed to scan film- whereas current offerings, like the Epson v800, are designed as a secondary feature.

Submission: SR-00012
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Forescout CounterAct Maintenance
Total Project Cost FY23-24: $80,000
Description of the Project: Forescout CounterAct Maintenance, Licensing, and Support

Submission: #SR-103860
Name of Primary Contact: Gina Nurse
Department: Information Technology Services (ITS)
Title of Project: FreshService IT, QCHub, Bursar Office CRM System
Total Project Cost FY23-24: $120,940.06
The requisition is split between the Student Affairs #10395 for a total of $120,940.06 and STF#80073 for a total of $120,940.06 ITS Category
Recurring Costs: $120,940.06
Description of the Project: FreshService is a cloud-based ITSM (IT Service Management System) that enables us to simplify our IT operations. It involves a ticketing system, self-service portal and knowledge base. We also are utilizing Fresh Chat to assist with online chat support.

Please provide a statement of the student learning outcomes the project is expected to produce and a plan to assess its effectiveness in meeting those outcomes.

Fresh Works provides Service Desk software, which will be utilized by the Queens College IT Service desk serves as the primary point of contact for monitoring/owning incidents, addressing user requests/questions and providing a communications channel between other service management functions and the user community. In addition, the service desk often plays an active role in capturing change requests, maintaining 3rd party support contracts, managing software licenses, and assisting with problem management. This will allow us to serve the Queens College community which includes Students, faculty, and staff. Fresh Service utilizes the industries Information Technology Infrastructure Library (ITIL) and Service Level Agreements (SLA) methods for a Service Desk.

Which course(s) will use the project and how many students will the project serve?

This is being used to facilitate any help desk issues for students and faculty, for any LMS issues for Blackboard so that they can access their classes seamlessly.

What is the degree to which the project is integrated into the course curriculum?

Submission: SR-00019
Name of Primary Contact: Markus Erndl
Department: Information Technology Services (ITS)
Title of Project: General IT Classroom Supplies
Total Project Cost FY23-24: $10,000
Description of the Project: Classroom supplies like mice, keyboards, cables, HDMI’s, and other

Submission: #SR-103871
Name of Primary Contact: Divya Samaroo
Department: Information Technology Services (ITS)
Title of Project: Help Desk 24/7 Support – Call Center
Total Project Cost FY23-24: $ 84,012.00
Description of the Project: To assist with current staffing this project will provide 24/7 Help Desk assistance through, call , chat and virtual support services.

With our current staffing numbers we are unable to resolve incident and service requests within our current SLA. To help improve resolution times and keep up with the trending increase in support requests, we are seeking additional Tier 1 Help Desk support. With a rise in on-campus presence and more in-person classes being held, there has been an increase in on-campus support. There are a number of tickets that usually get past due which the team is unable to handle due to lack of support resources. Outsourcing the Help Desk will help improve the quality of service for the campus community and expand staffing.
24/7 technical support for the campus community.

Due to a lack of human capital we are unable to resolve incidents and requests at a competent level. On Campus support requests are heavily delayed and we cannot provide adequate services to students.

Submission: SR-103975
Name of Primary Contact: Roland Brooks
Department: Information Technology Services (ITS)
Title of Project: Hot Swap – TEC Maintenance Services
Total Project Cost FY23-24: $75,337.00
Description of the Project: Equipment and supplies for regularly maintaining our technology-enhanced classrooms. This includes “Hot Swap” replacement gear, upgrade gear, replacement cables, adapters, and other essentials.

Submission: SR-00024
Name of Primary Contact: Evelyn Alvarenga
Department: Information Technology Services (ITS)
Title of Project: I-Building 200-201 Upgrades
Total Project Cost FY23-24: $150,000
Description of the Project: Upgrade for I-Building 200-201 for student labs

Submission: #SR-100705
Name of Primary Contact: Xiuyi Huang
Department: Computer Science
Title of Project: ID Card Access Upgrade for CSCI Labs
Total Project Cost FY23-24: $3,200
Description of the Project: ID Card Access Upgrade for CSCI Dept Labs: SB-A103, SB-A205, SB-A223, SB-B131. Less time will be wasted on instructor lab entry, and students will benefit from extra class minutes every period. These labs are under department maintenance. The locksmith said the key access materials cost about $800 per door.

Submission: SR-104029
Name of Primary Contact: Markus Erndl
Department: Information Technology Services (ITS)
Title of Project: Instructional Media Solutions &TEC Maintenance Services
Total Project Cost FY23-24: $67,700
Description of the Project: Implementation of four distinct solutions that provide video production capabilities for instructors as we move toward CUNY On-Line and the increased need for instructional media.

Submission: #SR-103544
Name of Primary Contact: Luz Silva
Department: Information Technology Services (ITS)
Title of Project: Instructional Technology Support Staff (PT/FT)
Total Project Cost FY23-24: $1,000,000
Recurring Cost: $1,000,000
Description of the Project: Full and part-time staff to support instructional technology. Part-time staff provides technical support for computer classrooms, open computer labs, and the faculty. This includes Full-time Staff for the Center for Teaching and Learning for faculty development and full-time lab staff.

Submission: #SR-100195
Name of Primary Contact: Michael Joseph
Department: Mathematics (MATH)
Title of Project: Joseph Hershenov Math Lab Renovation (KY 331)
Total Project Cost FY23-24: $225,000
Description of the Project: The math department is requesting tech fee to renovate the Joseph Hershenov Math Lab in KY 331, emphasizing universal design to make it a HyFlex active learning center for students. Math 110, 114, 115, 119, 122, 131, 132, 141, 142, 143, 151, 152, 201, 202, 220, 231, 241. Extensively. This project will impact all students taking the math courses listed above.