Student Technology Fee Submissions (2024-2025)

Submission: SR-179092
Name of Primary Contact: Roland Brooks
Department: Information Technology Services (ITS)
Title of Project: AV Extron Maintenance Contract
Total Project Cost FY24-25: $12,500
Description of the Project: Maintenance for all Extron equipment in classrooms.

Submission: SR-179091
Name of Primary Contact: Roland Brooks
Department: Information Technology Services (ITS)
Title of Project: Audio Visual Upgrades Classrooms/Lecture Halls
Total Project Cost FY24-25: $82,000
Description of the Project: Equipment accessories for audiovisual upgrades in classrooms/lecture halls CW. Upgrades on all equipment in classrooms and Lecture Halls campus-wide that currently consistently give issues due to age. Extron 1804 DO A/V Scaling Switcher, IPCP Pro 255Q xi Control Processor, MPA 601 Amplifier, TLP Pro 725T Touchpanel, Cable cubby 202, Three Input 4K/60 Switcher, Extron IN1808 IPCP Q MA 70 A/V Scaling Switcher.

Submission: SR-176720
Name of Primary Contact: Evan Lazer
Department: Secondary Education and Youth Services (SEYS)
Title of Project: Anthology Portfolio
Total Project Cost FY24-25: $19,848
Description of the Project: For new teachers the path to certification with the New York State Education Department involves many requirements: tests, demonstration of performance as a student teacher, seminars and trainings etc. The department of education can use a cloud based solution called Anthology Portfolio. This software service allows students, advisors and faculty to track and manage a students progress towards certification by uploading and grading relevant documents. This solution has been around for a long time under the previous name Chalk & Wire. It is designed expressly for use with university education departments and new teacher candidates. It is a specialized solution that can help QC students on their path towards initial certification as a teacher in New York State.

It is expected that student learning will be enhanced by being able to upload important documents for grading by professors and approval of advisors. Student technical literacy will be improved in preparation for entry into the digital workplace in modern schools. All of the requirements towards teacher certification in one place. It is expected that use of this system will increase the rate of students becoming certified teachers. The School of Education can institute a plan to assess the effectiveness of the system by culling data from Anthology Portfolio at the end of each spring term. They can use this data to analyze how much progress students have made towards certification. They can also use this data to provide roadmaps for advisors to help students plan their next steps for the coming academic year. In addition this assessment will show exactly where students struggled on their way towards certification. By identifying those stumbling blocks, the School of Education will be able to create supports for students to overcome those challenges and increase the rate of teacher certification in the future.

All students studying towards initial certification as teachers in NY state will be able to use this service. I do not have access to detailed CUNY enrollment data as I am a student. But as of Fall 2023 there were 603 undergraduates enrolled as majors in Elementary Education. I know that the Secondary Education department and Graduate student populations are significant as well. I would conservatively estimate that more than 500 students would use this services.

Submission: SR-171925
Name of Primary Contact: Mirian Detres-Hickey
Department: Office of Special Services
Title of Project: Assistive Technology for Students with Disabilities (ATSD)
Total Project Cost FY24-25: $67,931.48
Description of the Project: The Office of Special Services has come from the star Computer lab of all CUNY, to the most antiquated A.T. Lab. We however continue to offer the Assistive Technology Lab to students with disabilities; according to the American Disabilities Act, Section 508, and 255 federal laws and Regulation requirement of Assistive Technology to all students with disabilities. In view of these federal and state madidates, OSS is requesting funding from Tech Fee in order to update the students A.T. lab which has computers and laptops that are over 12 years old. 6 of the 8 computers are not working at all. Students with disabilities require the help and the technology in order to become successful in their academic goals. Providing the updated computer lab that addresses the students with disabilities needs will allow them to achieve their goals is the purpose of this request.

Purpose of the Project: Request Description We are requesting an update of the OSS Assistive Tech Lab. The purpose of the Tech Fee funding request is to;

1. To acquire, and bring the Assistive Technology up to date. It is a slow process and we are trying to comply and meet the mission through purchasing equipment and replacing the equipment that is over 10 years old; The furnishings required for the students to be able to successfully utilize the assistive tech Lab. We had a visit from CUNY CATS staff and I were informed that we were using antiquated technology. That we had fallen from “state of the art lab to antiquated lab.” With the updates on our AT Lab, we can achieve the level of technology required for student to enhance their academic success in their learning outcome according to the Section 255 and 508 Regulations for technology support to students with disabilities.
2. The procured funding will provide students with disabilities equal access to technology, and offering the use of particular database, software, equipment, and hardware that will ensure successful academic outcomes for this special population.

Due to COVID remote courses and now the return of students to the campus, the number of students from 2019 to 2024 have risen to doubled registration in our office. The Office of Special Services had 1,854 students from the 984 students in 2019, today 2024, we have an 88.41% increase in disabled students, of which are 62% low-income and 49% of the registered disabled students are minorities and a 67% and higher will be using the Assistive Technology Lab and it’s services. Also, QC OSS must comply with the ADA Regulations:

In regards to disability accessibility campus wide: Assistive Technology accessibility Sections 508 and 255:

1.  Assistive Technology must be provided to all students with disabilities.
2. The hours for the AT Lab must match to the hours of the college technology labs. Therefore, the Assistive Technology Lab must be open the same hours as the other labs.
3. Accessibility to Technology: According to the ADA Regulations, we have to provide the students with disabilities the same the opportunities that we offer the general population of students. In technology we have to offer them the equipment and therefore, we need to obtain enough laptops to ensure accessibility.

The College (or Division) Strategic Goal to which the project aligns: The college strategy is to ensure equal accessibility for all students with disabilities for all academic and social activities to include technological services; Through the use of Assistive Technology to enhancement of their academic / socialization success. In accordance to the Section 255 and 508 Regulations of the federal Americans Disability Act of 2009. Utilization Plan of Project Regarding Student Use: The Office of Special Services offers all students with disabilities the use of the Assistive Technology Lab at Frese Hall 012. The (1) staff is there to work with the students, to train them to use the equipment and to work with the equipment for maximum success and outcome. The students are required to sign in for data collection and usage of the A.T. Lab. We have 5 desktops and many times we have students waiting to use a computer. This is the purpose of the extension of the lab. Although there are computers throughout the campus of the use of students, the A.T. Lab has the special equipment and software that addresses the various needs of the students with disabilities besides, the staff that will help them use the software and equipment. Visual impaired or blind, hearing impaired, Learning Disabled, etc. Since the lab opened the retention rate of students with disabilities has increased by 67%. With the help of the A.T. Lab. The following is a listing of the projected outcomes: Student Learning Outcomes: Plan:

1. To ensure the achievement and success of the students with disabilities through the use of technology by 90%.
2. Through the use of Assistive Technology software, OSS can offer 100% of the students registered with OSS, can ensure the students excellence in educational quality of students with disabilities.
3. Offering to all students registered with OSS the Universal Practice the through PASSHE plan to our students with disabilities using assistive technology.
4. Although we have just a small amount of laptops and have requested 10 iPads, we offer this technology and other resources such as equipment to 100% of the students with disabilities registered in our office.
5. To offer public leadership through direct student training of assistive technology; equipment and software to 100% of students registered in our office.

Review Plan: 2 1. The procured funding will provide students with disabilities equal access to technology, and offering the use of particular database, software, equipment, and hardware that will ensure successful academic outcomes for our special population. The staff will continue to work directly with the students to ensure the best use of the software and hardware and a successful outcome for the student. Student Usage Plan: 3 The Assistive Technology Lab is open to all our registered students at OSS a total of 1,854 active students and the rest of the campus student community.

Submission: SR-179448
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Barracuda Support/Maintenance 1-Year (Renewal)
Total Project Cost FY24-25: $20,000
Description of the Project: Barracuda Maintenance Support for Barracuda Email Gateways to facilitate student communication. It is necessary to ensure that updates to the email hygiene platform will be delivered. If not, this will place college/University data at security risk.

Submission: SR-177549
Name of Primary Contact: Sebastian Alvarado
Department: Biology
Title of Project: Broad Access to Scientific Illustration
Total Project Cost FY24-25: $9,480
Description of the Project: BioRender is a web-based software package that can be used to make scientific illustrations for posters, figures, grants, etc. It is enriched with visual assets related to biomedical and basic research making it an accessible space to find illustrations for transcription, viral infections, human anatomy, recombinant DNA technology etc. We propose to purchase a team license (5 seats) with 7 additional seats to support activities related to teaching, independent research of students in the biology department, and supporting the research activities of our faculty:

1. Faculty Teaching: Biorender provides ready-to-use scientific illustrations for several biology-related disciplines and scales. These illustrations provide additional materials for visual learners to consolidate fundamental concepts taught across the biology major. This will be an important aid for classes that have limited textbook resources or where these textbooks fall short in visual assets to explain complicated ideas.
2. Student Research: Biorender seats will be shared throughout the year with QC doctoral students, masters students, and undergraduate researchers taking part in research on campus. This resource will support their work allowing them to make oral/poster presentations of their scientific research for departmental research days and research conferences (local/national/international).
3. Faculty Research: Biorender licenses include publication copyrights for scientific illustrations which can also be used in our grant submissions. This resource will allow Biology department faculty to illustrate their science more concisely for extramural awards increasing our chances of securing these funds. This will effectively allow us to enhance the research environment for QC students.

We anticipate that challenging topics students have struggled with in our courses will benefit from additional visual assets in their scholastic performance. We are often limited by the subject matter listed in textbooks and decades-old illustrations that are rarely updated in our textbooks. For example, the use of scientific illustrations related to recombinase activity and function is poorly illustrated in our current Principles of Genetics textbook for BIOL285/585. Biorender has over 20+ illustrations covering this topic that provide additional visual cues to illustrate this molecular phenomenon. Similar examples exist for course content related to mitosis/meiosis (BIOL105/106), recombinant DNA technology (BIOL200/285), natural selection (BIOL245), etc.

Submission: SR-171681
Name of Primary Contact: Cara Marshall
Department: School of Business
Title of Project: Bloomberg Terminals
Total Project Cost FY24-25: $80,000
Description of the Project: Bloomberg is a real-time database of economic and financial data. It is widely used across investment and commercial banks as well as government agencies, accounting, and other firms. Student Learning Outcomes: Student learning Outcomes: Students will learn how to navigate the software and extract useful data for projects and research. Students can also gain certification on the Bloomberg terminal, making them more employable. The course will sue project BUS241, 341, 350, 351, 352, 353, 386, RM 701, 790, 704, 702, 708, 709, and other RM and BUS/ECON classes, as well as some ACCT classes.

Submission: SR-177211
Name of Primary Contact: Jose Ruiz
Department: Media Studies (MEST)
Title of Project: Replace Canon and BlackMagic Camcorder Kits
Total Project Cost FY24-25: $123,203
Description of the Project: To upgrade the current video cameras being used in Media Studies production classes. The Canon XA20 was purchased in 2013 and The BlackMagic Ursa was purchased in 2016. Both cameras are discontinued.

The Canon XA20 camcorders and BlackMagic URSA cameras the students are using are at end of life. The cameras have no service support by their manufacturer and are irreplaceable. The image quality is no longer acceptable. New cameras will better serve the Media Studies production students with up-to-date technology. We need to offer them modern professional equipment that will enable them to learn camera skills. The new models have vastly better resolution, a greater range of controls, leading to greatly improved picture quality.

Media Studies production course 243 (Introduction to Filmmaking. This class is offered 3 times a semester with a combined enrollment of 75 students yearly. MEST 243 is a required class for all Film Studies majors. The advanced level production courses use the BlackMagic URSA. The URSA is a modular camera with interchangeable Cine-lenses. These classes are MEST 310 Documentary Filmmaking, MEST 314 Directing and MEST 318 Cinematography. The combined enrollment is 45 students yearly.

Submission: SR-177277
Name of Primary Contact: Divya Samaroo
Department: Information Technology Services (ITS)
Title of Project: Charging Cart Stations for Laptops in Tech Fee Labs
Total Project Cost FY24-25: $24,500
Description of the Project: As technology becomes increasingly integral to education, ensuring that students have reliable access to charged laptops is crucial. Unfortunately, the current charging carts in some of the tech fee labs such as Queens Hall 174 are outdated and some are no longer functional. To address this issue, we propose the installation of modern charging cart stations. These stations will not only provide secure storage for laptops but also ensure that they are always charged and ready for student use.

Laptops will be securely stored, charged and always ready for use for students who are taking classes in the rooms. Students will be better equipped for coursework and research.

Installing modern charging cart stations for student tech fee laptops will benefit multiple courses across our campus that will be utilizing the rooms.

Submission: SR-179086
Name of Primary Contact: Ruben Ortiz
Department: Information Technology Services (ITS)
Title of Project: Classroom/Labs Peripherals Upgrades
Total Project Cost FY24-25: $25,000
Description of the Project: Equipment accessories will be upgraded for classrooms and labs across campus. Peripheral upgrades will enhance students’ learning experience. These include a USB-C wired keyboard with a built-in hub, a USB-C mouse for iMacs, SafeDome™ Cable Lock for iMac® 24″, and other peripherals.

Read the winning grant proposals that have the justifications of the student outcome, which was worthy of awarding the grants.

My classes CSCI331 Database Systems and CSCI381 – Data Modeling in ERwin DM and Applied Databases which will affect up to 39 students per class

Submission: SR-179101
Name of Primary Contact: Gina Nurse
Department: Information Technology Services(ITS)
Title of Project: Classroom Door Swipe I-Building, 2nd Floor
Total Project Cost FY24-25: $12,000
Description of the Project: Swipe card door strike i212, i213, i203, i205

Submission: SR-179451
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: CommVault 1-Year Subscription (Renewal)
Total Project Cost FY24-25: $45,000
Description of the Project: Needed to maintain support and license compliance for production load balancing and resiliency/redundancy of college-wide web services.

By upgrading the computers in these Labs, students can access recent technology available for Windows and Mac computers. This includes faster processing power, better video rendering speeds, and an overall speedier computer experience. These will all help Faculty teach more efficiently and assist students in learning better and on pace.

All courses in Art, Design, Biology, Music, and Psychology utilize these labs throughout the semesters, serving over 500 students.

Submission: SR-176878
Name of Primary Contact: Hongwei Xu
Department: Sociology (SOC)
Title of Project: Computer Lab Update
Total Project Cost FY24-25: $30,000
Description of the Project: This project seeks to update the computers for the in-house lab at the Department of Sociology. The current lab is equipped with 15 HP all-in-one desktops, all of which are more than 5 years old. During our recent inspection, several computers could not even turn on at all.

The sociology computer lab is open to all the students who are taking sociology courses, regardless of their majors. While some students merely use these computers for such course work as reading and writing, many other students rely on these computers for computationally intensive data science-related courses. The sociology in-house computer lab is a critical resource for our instructors and students because the public computer labs (e.g., PH 206 and PH 208) have limited spaces and scheduling has been difficult. For example, our department is currently offering 8 lab sessions for the course DATA 205, and each lab session enrolls 20-25 students.

Furthermore, the continued growth of our Data Analytics courses (including, but not limited to, DATA 205, DATA 212, DATA 306, DATA 333, DATA 334, DATA 710, DATA 712, and DATA 765) requires more computing resources to support our students. Many of them are from low-income families, and access to a high-performance computing device is often out of their college budget.

Therefore, this project requests funding to (1) replace the outdated and malfunctioning desktop computers in the sociology computer lab; (2) purchase 20 laptops (10 Windows and 10 MacBooks) and 2 laptop charging cars.

COMSOL Multiphysics Software can help students to improve their knowledge of fundamental chemical processes, such as diffusion, adsorption, electron transfer, and electrochemical reactions. The students enrolled in research courses should gain better understanding of the experiments they perform in the lab. The effectiveness of the requested software in meeting the learning outcomes can be assessed through the tests, one-on-one discussions with the instructor, or by evaluation of the research results (for students enrolled in research courses or working on their thesis).

Instrumental Methods (Chem 341.1 and Chem 341.3), Physical inorganic Chemistry lab course (Chem 331.1), Research (Chem 391, Chem 795), Senior Thesis (Chem 395). The total number of students depends on the enrollment.

Submission: SR-179446
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: DigiCert (Annual Renewal)
Total Project Cost FY24-25: $3,700
Description of the Project: Required to renew Digicert certificate subscription for QC.CUNY.EDU; the certificate contains four wildcards: *.qc.cuny.edu, *.cs.qc.cuny.edu, *.its.qc.cuny.edu and other domains

Submission: SR-175709
Name of Primary Contact: Karl McIntyre
Department: Information Technology Services (ITS)
Title of Project: Digital Signage System Upgrade
Total Project Cost FY24-25: $88,000
Description of the Project: Queens College’s Digital Signage System (DSS) runs throughout the campus, allowing essential information to reach students, faculty, and staff. Our system consists of 33 displays located in 17 public and private locations. Approximately half of our locations are unavailable due to nonfunctioning displays and/or broadcasting equipment. Our current displays are not designed for 24/7/365 use; they are consumer-grade displays. These displays suffer from the effects of being on for far more time than they were designed for Proposed Upgraded System Digital Media Productions recommends upgrading to a cloud-based system. This system will centralize the Digital Signage System and will be accessible from any computer. A Digital Signage System using a cloud-based system will reduce human resource, maintenance and management costs. The current displays will also need to be replaced. The new displays will be designed for digital signage in order to broadcast ~16hrs/day, 7days/week.

With an upgraded Digital Signage System (DSS), students will benefit by learning about college activities fostering a sense of community. Students are often unaware of campus activities and important college information and the DSS will bridge the gaps between administration, academics and student life.

The Digital Signage System has the potential to affect all courses offered at Queens College as well as every student and prospective that steps onto the campus. All members of the Queens College community will benefit from this upgrade from navigating throughout the campus to being informed of campus activities and important college information.

Submission: SR-174916
Name of Primary Contact: Jaqueline Liang
Department: Anthropology (ANTH)
Title of Project: Direct Research in Anthropology
Total Project Cost FY24-25: $47,296
Description of the Project: Student interns in this course will work within the Digital Archaeology Lab to learn the basic current methodologies in digital archaeology, gaining proficiency in the use of LiDar, photogrammetry, and ARKits as they are used in the production of 3-Dimensional models of artifacts and archaeological sites. Students will assist in the digitization of artifacts, including those from the Highland City Archaeological Collection. They will also determine, test, and codify artifact class-based workflows using best practices in digital heritage management. Students will aid the Lab in disseminating knowledge to the associated stakeholder community, as well as the broader academic community through didactics and a showcase.

1. Attention to detail during the tutorial periods, when learning about new techniques and technology.
2. Care when handling artifacts and delicate equipment
3. The keeping of a weekly lab journal, to document scans, techniques, modeling parameters, and to chart progress.
4. A commitment to the creation of at least 6 highly-polished, fully usable digital models or an equivalent mix of models and 3D printed objects.
5. A commitment to filling out weekly check-in reports.

The course ANTH 3973 will use the project and will serve a cohort of approximately 20 students.

Submission: SR-174439
Name of Primary Contact: Mustafa Kamal
Department: School of Earth & Environmental Science (SEES)
Title of Project: E227 SB Overhead Projector with a Projection Screen
Total Project Cost FY24-25: $6,000
Description of the Project: Acquiring overhead projector with a projection screen will be an accessible technology for teaching students in instructional computer lab E227 SB for SEES multiple course support. This will enhance student learning and facilitate teaching. It will help to upgrade the instructional space (Teaching Computer lab E227 SB) to support technology assisted learning. It will support courses like ENSCI 100 labs (126 students), ENSCI 99 labs (144 students), GEOL 208 (18 students), GEOL 347 (15 students), GEOL 761 (12 students).

Submission: SR-179452
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: eTransact Annual system maintenance 10/01/2024 to 10/1/2025
Total Project Cost FY24-25: $140,000
Description of the Project: This contract covers the maintenance and support for the Transact system (Card access management, Print management, POS, iValidate, Qcard integration) Expires on 10/1/2024.

Submission: SR-175688
Name of Primary Contact: Sally Izquierdo
Department: Psychology (PSY)
Title of Project: EdPuzzle Pro for ABA Graduate Programs
Total Project Cost FY24-25: $2,380
Description of the Project: EdPuzzle Pro, previously provided to instructors by the college, is an online platform that uses video technology to improve student accessibility, engagement, and understanding. It is data-driven and allows instructors to track student activities and monitor responses to course content. Our state-approved online graduate programs in ABA have integrated the platform into the course curriculum, have found it invaluable, and are requesting that the college continue supporting our online program by making this available again.

Students will engage with and respond critically to all course materials. Many of our courses are provided in an online mixed modality, requiring students to engage in some course work asynchronously. EdPuzzle provides an effective platform for student engagement both in real time (synchronously) as well as asynchronously. Engagement will be measured by the average proportion of EdPuzzle assignments completed by students. Critical thinking/responding will be measured by grades assigned for relevant assignments.

All sections of PSY 73001, 73001, 73005, 73006, 795, 7713, 730, 72005, 72002, 72003, 72004, 7913 Record Keeping, 7913 Verbal Behavior, 251, 311, 317, 372, 373, 374 **The project will serve approximately 200 students.

Submission: SR-179462
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Replacement for Existing F5 4000S LTM (Going EOL)
Total Project Cost FY24-25: $100,000
Description of the Project: Replacement for existing F5 4000S LTM (going EOL). BIG IP F5 platform used for production load balancing and resiliency/redundancy of college-wide web services is reaching End of Life End of Service and needs to be replaced.

Submission: SR-179449
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: F5 Support/Maintenance 1-Year (Renewal)
Total Project Cost FY24-25: $12,000
Description of the Project: Needed to maintain support and license compliance for production load balancing and resiliency/redundancy of college-wide web services.

All of the learning outcomes for ELL, CMAL, HLL, and LCD courses. Over 300 students if the Hy-Flex option is adequately used.

Submission: SR-179083
Name of Primary Contact: Gina Nurse
Department: Information Technology Services (ITS)
Title of Project: FreshService
Total Project Cost FY24-25: $225,000
Description of the Project: FreshService is a cloud-based ITSM (IT Service Management System) that enables us to simplify our IT operations. It involves a ticketing system, self-service portal and knowledge base. We also are utilizing Fresh Chat to assist with online chat support. Fresh Works provides Service Desk software, which will be utilized by the Queens College IT Service desk serves as the primary point of contact for monitoring/owning incidents, addressing user requests/questions and providing a communications channel between other service management functions and the user community. In addition, the service desk often plays an active role in capturing change requests, maintaining 3rd party support contracts, managing software licenses and assisting with problem management. This will allow us to serve the Queens College community which includes Students, faculty, and staff. Fresh Service utilizes the industries Information Technology Infrastructure Library (ITIL) and Service Level Agreements (SLA) methods for a Service Desk.

Submission: SR-175343
Name of Primary Contact: Divya Samaroo
Department: Information Technology Services (ITS)
Title of Project: I-Building Room 205 Lab
Total Project Cost FY24-25: $24,131
Description of the Project: To transform I-Building Room 205 into a modern, versatile computer lab that caters to the diverse needs of our student community. Room 205 currently houses outdated machines that are over a decade old. These aging computers limit students’ access to essential software and hinder their productivity. To address this, we propose a comprehensive renovation to reopen Room 205 as an open student lab. Upgrading hardware and software will enhance students’ learning and productivity. A mix of Mac and Windows machines caters to different academic requirements and give students the opportunity to efficiently utilize lab resources for academic tasks. By having these additional workstations, this will reduce overcrowding during peak hours across campus. Upgrading hardware and software will enhance students’ learning and productivity. A mix of Mac and Windows machines caters to different academic requirements and give students the opportunity to efficiently utilize lab resources for academic tasks. By having these additional workstations, this will reduce overcrowding during peak hours across campus.

Submission: SR-179458
Name of Primary Contact: James Hartley
Department: Information Technology Services (ITS)
Title of Project: Inter-Building Fiber Upgrade
Total Project Cost FY24-25: $240,000
Description of the Project: Backbone fiber upgrade is needed to replace legacy and deficient network cabling services.

Submission: SR-179048
Name of Primary Contact: Luz Silva
Department: Information Technology Services (ITS)
Title of Project: Instructional Technology support staff (PT/FT)
Total Project Cost FY24-25: $1,000,000
Description of the Project: Full and part-time staff to support instructional technology. Part-time staff provides technical support for computer classrooms, open computer labs, and the faculty. This includes Full-time Staff for the Center for Teaching and Learning for faculty development.

Submission: SR-177487
Name of Primary Contact: Dennis Torres
Department: Veteran & Military Support Services (VMSS)
Title of Project: iPad For Department – Improving VMSS
Total Project Cost FY24-25: $329
Description of the Project: iPads can facilitate our check-in process for events and appointments, reducing queues and wait times. The office can accurately track attendance, participation, and services, essential for monitoring students. We currently have one Amazon Fire HD, 6th generation, but it is very slow and must be connected to a cable constantly because the battery runs down very fast. The issue you’re experiencing with the current Amazon Fire HD 6th generation tablet—its slow performance and the need for constant power supply due to battery issues—highlights a common challenge with older technology. To address these concerns and improve your student services, consider the following steps: Investing in newer tablet models with faster processors and longer battery life can significantly enhance check-in. iPads, for instance, are known for their robust performance and reliability. They also offer various apps designed to streamline administrative tasks and student interactions. By upgrading to more capable and reliable devices and implementing these strategies, our office can enhance its student services, making processes more efficient and responsive to student and administrative needs.