Welcome to the Office of Financial Aid Services

Our mission is to provide accurate and current information regarding the financial aid process and programs, and to assist students in understanding and obtaining appropriate aid for which they are eligible ‐‐‐ in an efficient and student‐friendly manner.

Have a question about your financial aid? Create a support ticket through our Fresh Service Portal. Be sure to include your CUNYfirst ID number, if available. For instructions on how to submit a ticket, visit our Fresh Service Portal. Your inquiry will automatically be directed to the appropriate staff so that we can resolve your ticket as quickly as possible. Financial Aid counseling is also available using the QC Navigate app to schedule appointments with a representative.

Grants are free money, based on eligible enrollment and financial need as determined partly through the FAFSA and TAP application processes.

Work-study is part-time work, mostly on campus, awarded based on eligible enrollment.

Scholarships are free money based primarily on academic merit and eligible enrollment. Many also have a financial need requirement. These are not awarded through our office. See our scholarships resource page for details.

Loan programs can be very helpful, but don’t request more than you really need. Most federal student loans are awarded based on eligible enrollment and financial need as determined through the FAFSA application process. Loans must be repaid in accordance with a variety of rules and regulations.

This site will explain tuition and fees cost, the billing process, payment options, refunds and frequently asked questions.

CUNY Net Price Calculator

Office Information

Virtual Appointments: Schedule your appointment using QC Navigate

Fresh Service: Submit a ticket using the Fresh Service Portal

E-Mail: FinancialAid@qc.cuny.edu (Make sure to include your CUNYfirst id # when sending an email)

The Office of Financial Aid Services uses Navigate, Fresh Service and e-mail as our official methods of communication. In order to assure that you receive all communications related to your application, please make sure the e-mail address that you provided on your application is correct. Please add Queens College to your address book to avoid e-mails from FinancialAid@qc.cuny.edu being sent to spam folders.

Virtual Navigate/Zoom Hours:

Monday – Thursday: 9:00 am – 5:00 pm

Friday: 9:00 am – 1:00 pm

Address:

Office of Financial Aid Services

65-30 Kissena Blvd Dining Hall Room 128

Flushing, NY 11367

College Codes

FAFSA College Code – 002690

TAP College Code – 1416

2024-25 TAP application Updates

In light of the recent delays in receiving ISIR data, HESC continues to allow students to submit a 2024-25 TAP application prior to submitting their 2024-25 FAFSA. Despite the allowance for TAP submissions, all students are required to submit their 2024-25 FAFSA by June 30, 2024. While the FAFSA is not required for submission of the TAP application, it is necessary for HESC to process the application. Therefore, the 2024-25 TAP application for any student who has not filed a 2024-25 FAFSA by June 30, 2024, will be purged. Students whose TAP applications are purged will need to refile their 2024-2025 TAP application after completing their 2024-25 FAFSA form.

IMPORTANT: If you are completing the 2024-25 TAP application through the Dream Act, you are not required to complete the 2024-25 FASFA application.

Under the leadership of Governor Hochul, TAP continues to receive unprecedented funding to expand educational opportunities.

The FY 2025 Budget introduces an increase in TAP funding to support significant enhancements that will benefit more students across New York State starting in the 2024-25 academic year:
- The minimum Tuition Assistance Program (TAP) award will increase from $500 to $1,000.
- Dependent student net taxable income (NTI) limit for TAP eligibility will increase from $80,000 to $125,000.
- Independent married student NTI limit will increase from $40,000 to $60,000.
- Independent single student NTI limit will increase from $10,000 to $30,000.

Fall 2024 - Important Dates & Deadlines

The last day to apply for a Fall only Direct Loan is on Friday, December 6, 2024.
The last day to submit a SAP appeal for Fall 2024 was Friday, November 1, 2024. However, if you completed your 2024-2025 FAFSA after the above deadline, the SAP committee may be able to review your appeal.
The last day to complete the Supplement form for APTS – Aid for Part-Time Studies was Monday, September 30, 2024.
The last day to declare your major was Thursday, September 17, 2024 for Fall 2024 state aid eligibility.
The deadline to complete the Excelsior Scholarship application for the Fall 2024 semester was Thursday, August, 31, 2024.
The last day to add courses was Tuesday, September 3, 2024. Your registration as of September 3rd will be used to determine your maximum financial aid eligibility for the semester (grants, loans and work-study). The Office of Financial Aid Services has outlined the Fall 2024 Registration and Financial Aid Disbursement Processes.
Visit the Senator Jose Peralta NYS Dream Act website for information on how to apply for New York State-administered grants and scholarships to support your higher education.

Spring 2024 - Important Dates & Deadlines

The last day for a student only enrolled for Spring 2024 to have a valid (non-rejected) 2023-2024 Free Application for Federal Student Aid (FAFSA) on file is Wednesday, May 22, 2024.
The last day to apply for a Direct Loan is Friday, May 3, 2024.
The last day to submit a SAP appeal for the Spring 2024 semester is Friday, March 1, 2024. However, if you completed your 2023-2024 FAFSA after the above deadline, the SAP committee may be able to review your appeal.
The last day to complete the Supplement form for APTS – Aid for Part-Time Studies is Monday, February 26, 2024.
The last day to declare your major is Wednesday, February 14, 2024 for Spring 2024 state aid eligibility.
The deadline to fill out the Excelsior Scholarship application is Friday, February 2, 2024. If you first received the award in the Fall Term of the current academic year, no additional action is needed for the Spring Term.
Visit the Senator Jose Peralta NYS Dream Act website for information on how to apply for New York State-administered grants and scholarships to support your higher education.
The last day to add courses is Wednesday, January 31, 2024. Your registration as of January 31st will be used to determine your maximum financial aid eligibility for the semester (grants, loans, and work-study). The Financial Aid office has outlined the Spring 2024 Registration and Financial Aid Disbursement Processes.