Big data and the problem of bias in higher education (Forbes): Using big data in higher education is not neutral and can be prejudiced, but embracing data-driven decisions and predictive models can advance student success; May 30, 2019
Turning more tassels: How colleges and universities are improving student and institutional performance with better advising, https://www.bcg.com/en-us/publications/2019/turning-more-tassels, In partnership with the Bill & Melinda Gates Foundation and NASPA, the Boston Consulting Group (BCG) studied the return on investment of broad-based advising reforms, at Florida State University, Georgia State University, Montgomery County Community College, and the University of Texas at Austin, January 30, 2019
The promise and peril of predictive analytics in higher education: A landscape analysis (Policy Paper from New America): Descriptions of cases where institutions are using predictive analytics to support students and steer them toward success, presented with ethical concerns related to the impact of using data on underrepresented students; October 24, 2016
Corequisite Support (Complete College America): corequisite courses increase gateway course completion within the first year, by providing extra help to students who need it