If you can’t access your Brightspace account or other QC accounts
- Try one of the following
Ask your department chair ASAP to initiate a Person of Interest (POI) ePAF to help expedite account activation if:
You’re a new faculty member and your QC accounts haven’t been activated yet.
OR
- You’re an adjunct who did NOT teach at Queens College in the preceding semester. (Adjuncts’ QC accounts are typically deactivated during the semesters when they aren’t teaching.)
If the above doesn’t apply to you, contact the ITS Help Desk at Support@qc.cuny.edu for assistance or join an ITS Virtual Help Desk Assistance Zoom session.
If you can access Brightspace but your course isn’t listed
Contact your department to verify your status in CUNYfirst. It’s possible that you weren’t correctly added as an instructor to the course in CUNYFirst.
Benefits
Keys
Campus Classroom
Make sure you have access to your classroom. Contact your departmental office to ascertain how to access your assigned classroom (card swipe or key). If the room has card swipe access, make sure your QC ID card is activated. For key access, contact the Main Gate Security at 718-997-5912.
Technology Enhanced Classrooms (TEC)
How To Use A Technology Enhanced Classroom
Instructional videos by the Queens College Digital Media Productions
Textbooks
Check in with the online book store to confirm that the books you have ordered for your class are available. Use your CUNYfirst credentials to view your selections, or mark your course as “no books required.” Textbook information entered through the bookstore will automatically update your course in CUNYfirst. Consider having the library place a copy of the book on reserve for your class (see below).
Course Reserves (Library)
Guides for Teaching College Writing
Contact Us/Stay informed
Email: CTLOnline@qc.cuny.edu
CETLL Website https://www.qc.cuny.edu/cetll/
Drop-in Hours https://www.qc.cuny.edu/cetll/cetll-its-drop-in-hours/
Subscribe to Socrates (CETLL email list), to receive announcements about CETLL’s upcoming events, workshops, and other offerings