CETLL Virtual Drop-in Hours

Writing pedagogy specialists Amy Wan and Alwin Harahap are available for drop-in hours in Zoom https://bit.ly/QCxCETLL__Zoom. All faculty are invited to ask any questions about the teaching of writing including assignment design, feedback, communicating disciplinary expectations, assessment, uses of generative AI, classroom activities, and course development.

Faculty can meet with writing pedagogy specialists from:
2-3p on the 2nd Tuesday of every month [September 10, October 8, November 13, and December 10]
3:30-4:30p on the last Wednesday of every month (and 3rd Wednesday in November) [September 25, October 30, November 20]

The ITS Service Desk and QCard Office have opened in I-Building, Room 200. This move is part of our commitment to enhancing support services for students, faculty, and staff.

The new location is not just a change of address but a step toward providing better services. The space is equipped with new and updated technology, allowing the expansion of our service offerings to include hardware and software support for Queens College-managed devices. Students, faculty, and staff can now schedule an appointment before visiting the Service Desk, which should considerably reduce wait times as it allows our team of technicians to provide support efficiently and effectively.

For in-person assistance at the Service Desk, please book an appointment using the ITS Service Desk Bookings link. 

For in-person assistance at the QCard Office, walk-ins are welcome.

Service Desk and QCard Office:

Location: I-Building, Room 200

Hours of Operation: 

• Monday-Thursday, 9 am-4 pm
• Friday, closed

For Virtual Support via the Fresh Service Ticketing System, please visit https://support.qc.cuny.edu to create a ticket or call 718-997-4444 to report an issue.

Please direct all inquiries regarding your Queens College or CUNY accounts to the ITS help desk: https://support.qc.cuny.edu/support/home