CETLL Virtual Drop-in Hours
Zoom link : https://bit.ly/QCxCETLL__Zoom
CETLL’s schedule for the week beginning Monday, July 15:
- Monday, 2:30 pm – 4:30 pm
- Tuesday, 1 pm – 3 pm
- Wednesday, 1 pm – 3 pm
- Thursday, 2:30 pm – 4:30 pm
ITS Virtual Drop-in Hours, Tuesdays 12-5pm
ITS will provide technical assistance on Tuesdays, 12pm – 5pm at https://bit.ly/QCxCETLL__Zoom
Additional assistance from ITS
The ITS Service Desk and QCard Office have opened in I-Building, Room 200. This move is part of our commitment to enhancing support services for students, faculty, and staff.
The new location is not just a change of address but a step toward providing better services. The space is equipped with new and updated technology, allowing the expansion of our service offerings to include hardware and software support for Queens College-managed devices. Students, faculty, and staff can now schedule an appointment before visiting the Service Desk, which should considerably reduce wait times as it allows our team of technicians to provide support efficiently and effectively.
For in-person assistance at the Service Desk, please book an appointment using the ITS Service Desk Bookings link.
For in-person assistance at the QCard Office, walk-ins are welcome.
Service Desk and QCard Office:
Location: I-Building, Room 200
Hours of Operation:
- Monday-Thursday, 9 am-4 pm
- Friday, closed
For Virtual Support via the Fresh Service Ticketing System, please visit https://support.qc.cuny.edu to create a ticket or call 718-997-4444 to report an issue.
If you have trouble accessing your QC or CUNY accounts
Please direct all inquiries regarding your Queens College or CUNY accounts to the ITS help desk: https://support.qc.cuny.edu/support/home